Project Implementation

We Stand Behind You When The Unexpected Happens

Lanetco provides ongoing maintenance, service, repairs and support to ensure your system is running smoothly and efficiently. Our team of experts will make sure you get the support you need, when you need it. We offer flexible maintenance contracts, allowing you to choose the one that makes the most sense for your company. A call for help is our call to action.

Lanetco offers technical support in the following ways:

Phone

Many support questions can be answered over the phone. Don't hesitate to call Lanetco for telephone support at:

Tel. 905-660-4118 
       416-410-5753
Toll Free. 888-650-5544

Business Hours: 9:00 am - 5:00 pm

Fax

If you are receiving error messages, you can print and fax the errors directly to Lanetco at:

Fax. 905-660-3823

E-mail

If your support question involves more detail than can be disseminated over the phone or fax, email Lanetco at:
msupport@lanetco.ca

On-site

For those support questions that require a Lanetco consultant to work on your system, we can have one of our professional consultants go to your office to remedy the problem. Schedule an on-site appointment with Lanetco by contacting us via phone, fax, or e-mail

Remote

Alternative to on-site support, a Lanetco consultant can connect to your system without physically being present at your office. This can be done using remote access software such as Lotus Sametime, NetMeeting, PC Anywhere, or GoToMyPC. A Lanetco consultant can work on your system while present at our office. For more information on remote support, contact Lanetco via phone, fax, or e-mail