Microsoft Dynamics CRM

Microsoft CRM 2011

Combine familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. Microsoft Dynamics® CRM 2011 equips business professionals with access to customer information through a familiar Microsoft Outlook® experience which helps ensure rapid user adoption and fast results.

And with Microsoft CRM 2011 Online, you get the same powerful CRM software delivered as a cloud service from Microsoft, enabling instant-on anywhere access, predictable pay as you go pricing, and a financially backed service level agreement (SLA).

Deliver on the power of productivity with a CRM solution that is:

• Familiar – software that empowers people through natural, productive, and insightful experiences
• Intelligent – real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies
• Connected – connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems

Marketing: Maximize Marketing Spend

Improve your organization's marketing effectiveness with Microsoft Dynamics CRM. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.  Read more…   

Sales: Win More Deals

Spend more time on selling and less time on administrative tasks with Microsoft Dynamics CRM 2011. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.  Read more…

Customer Service: Delight Customers

Provide compelling customer service experiences that build customer loyalty with Microsoft Dynamics CRM 2011. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.  Read more…

Extended CRM: Optimize All Relationships

Use the inherent flexibility and extensibility of Microsoft Dynamics CRMto maximize the value of all relationships. Quickly create custom business applications and industry solutions without compromising on capabilities, budget, or delivery time right from within Microsoft Dynamics CRM.  Read more…